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At the end of the seminar participants:
- learned how to use conversations with employees as a management method
- learned how to communicate in motivating and effective way
- learned how to use different communication techniques in different situations (from appraisals discussions to group meetings)
- went out with action plan for next six months, which they could implement in online coaching
- Employee conversations; from critic and praise to formal performance appraisal talks.
- Rules of effective communication.
- Structure of employee talks. Similarities and differences.