Seminar “How to handle Employee Conversations” – part of Talent Management Programme

At the end of the seminar participants:

  • learned how to use conversations with employees as a management method
  • learned how to communicate in motivating and effective way
  • learned how to use different communication techniques in different situations (from appraisals discussions to group meetings)
  • went out with action plan for next six months, which they could implement in online coaching

Topics:

  • Employee conversations; from critic and praise to formal performance appraisal talks.
  • Rules of effective communication.
  • Structure of employee talks. Similarities and differences.

Participants:

  • Young professionals

Industry:

  • Retail

Online Coaching – How to motivate teams of financial advisers

“How to exploit potential of your team? Motivation of financial advisers teams.” – Online Coaching

Online Coaching program addresses young team leaders of financial adviser’s teams, who:

  • are new at the position and were part of the sales team before being promoted to a managerial position
  • need support in developing own leadership style to manage ex-colleagues
  • want to motivate their team to reach the goals and to use the potential for better performance and job satisfaction

At the end of the program, the participants:

  • have got basic knowledge of management techniques,
  • understood what motivates their team
  • formulated motivational and inspiring vision, mission and goals for their team and advisers
  • used feedback and performance reviews as a method to motivate their team
  • have got a ready-to-go motivational plan for their team

Methods of Online Coaching:

  • Videos
  • Questionnaires (about leadership style and self motivation)
  • Wheel of Life
  • Online team constellation
  • Podcast
  • Discussions with online-coach
  • Online library

Participants:

  • Regional Directors from Eastern European Subsidiaries

Industry:

  • Finance

Training: Managing Change in Team

At the end of the seminar participants:

  • understood how they can manage change effectively
  • learned how to communicate change vision in interesting and motivating way
  • learned how to use different communication techniques in different situations
  • learned how different people can react in changing environment and how they can prepare for different reaction in their teams

Topics:

  • Company culture and its impact on change management
  • Role of leader in changing environment
  • John Kotter’s 8-Step Change Model
  • Communication in change process: working with vision, building successful coalitions, promoting change in team
  • How different personalities deal with change. Self assessment and assessment of team members. Techniques.

Participants:

  • Regional Directors

Industry:

  • Finance

Training: Psychological principles of effective communication in business

At the end of the seminar participants:

  • understood his own communication style
  • learned how to communicate in motivating and effective way
  • learned how to use different communication techniques in different situations (from appraisals discussions to group meetings)
  • went out with action plan for next six months, which they could implement in online coaching

Topics:

  • exchange in communication: transmitter versus receiver
  • managing communication in social interactions effectively. Introduction to Non-Violent Communication
  • Rules of effective communication
  • Techniques of individual discussion: from praise to critic. Basics of Conflict Management
  • Communication in the groups. Differences. Methods.

Participants:

  • Young professionals

Industry:

  • Finance