COVID-19 Psychological Hotline for Employees and Leaders

Since March our team with psychotherapeutic and psychological background dedicates part of working hours to assist those, who might be overwhelmed by self-isolation and virtual workplace. Social distancing measures forced almost the whole workforce to remain home. Sometimes we had to isolate from those we love or had to stay with a full family and full workload. That may bring forward uneasy feelings and thoughts that might have been missed during our busy lives. Our hotline and individual psychological support addressed those people, who experience emotional stress in their teams and need the advice of a therapist or a professional experienced in working with people under stress. We worked with certified multilingual consultants (psychotherapists), who were under the supervision.

During our consultations, we supported people with anxiety or panic attacks, depression, relationship problems, overwhelmed and stressed by the workload or dealing with virtual working environment for the first time and self-organisation issues.

We closed our open helpline by the end of May, but we continue working with companies supporting them with a designated hotline for their employees.

Webinar: Charismatic Leadership of Virtual Teams

Scenario

For the German-Polish Chamber of Commerce, we delivered a webinar about charismatic leadership in the time of Covid-19 pandemic.

Clients Challenge

Exceptional circumstances require unique resources … For many managers, virtual meetings and workshops are already part of everyday life. However, managing a virtual and distributed team is an even greater challenge. The webinar, which we conducted in cooperation with the Polish-German Chamber of Commerce and Industry, supported those managers who have had little experience in the management of dispersed teams so far. We showed methods and tricks for managing a virtual team. Managers often have a natural fear of working online. Especially when it comes to such personal and difficult topics as delegating, motivating, encouraging employees to accomplish and follow directions. The webinar aimed at the management style and how to adapt it to the conditions of virtual work. The target group were members companies of Polish-German Chamber of Commerce and Industry, which during a crisis (Covid-19 pandemic) faced the challenge of working from home and wanted to prepare for online work with a distributed team.

Our Scenario

Our webinar discussed which leadership styles work in virtual work. It also looked at how you can use personal attributes/personality traits to your advantage while having a limited impact due to the virtual environment. Also, it explained what elements of charisma work well online and translate into team effectiveness. Key concepts discussed: leadership styles, authentic leadership, charisma and leadership, exerting influence in a dispersed team. Magdalena Kishizawa led the webinar. She is a consultant with twenty years of international experience and ten years of experience in working with teams spread around the world (for companies such as Bombardier, Porsche and Perkin Elmer). She is a coach, trainer and also works during a Covid-19 pandemic as a crisis psychotherapist.