leading teams in change

Individual Development Program of Managing Director (Finance)

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Scenario

The client was a German financial leasing company based in Germany. Polish subsidiary in Warsaw required a Polish- and German-speaking consultant to set and deliver a personal development program for the Managing Director in Poland to identify ways to manage her team and develop the company.

Client Challenge

The MD needed to work on her personal and leadership potential to better manage the team and company targets. She wanted to gain an increased understanding of how a team works and which roles are given within a team and how this affects the dynamic and performance. She also wanted to explore personal and company goals and identify key milestones for the year ahead.

Our Way

Individual Development Program was composed of five elements; orientation and assessment, face-to-face coaching (6 two-hour sessions), in-between assignments with online coaching tool, feedback and learning activities.

Development Program took about six months and was delivered by Magdalena Kishizawa. Magdalena is a Polish speaking trainer and coach with an experience in financial industry and knowledge of the Polish and German market. She worked for major German and Polish banks on Learning & Development projects.

Effective Communication in Matrix Organisational Structure. Leadership Program. (Logistic)

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Scenario

The client was a Polish logistics operator which had undergone many changes in the previous ten years which included being privatised and then being sold to a total equity company.

Clients Challenge

The company managers required a training program to assist with the transition to leadership within a matrix organisation. They needed a training program that would equip 120 managers from operations to lead change within their departments.

Our Way

Two day leadership training in Polish. Topics included; challenges in matrix organisation, leading and influencing direct and non-direct reports, effective communication (from giving feedback to effective email communication), working in a virtual environment, motivating others and managing change. Additionally, three months later we delivered a group coaching session which addressed case studies brought by the participants. Individual coaching sessions were also provided for managers working in operations where they had to strengthen their influencing skills.

Training Programm was delivered by Magdalena Kishizawa. She is an experienced trainer with 20 years of experience in training of managers different levels: from team leaders to executives. She studied at the University of Heidelberg in Germany (Diplom-Psychology), Catholic University of Lublin in Poland (Education Science) and School of Management of University of Bradford (Master of Business Administration). She delivers her training in English, German and Polish. With her dynamic, optimistic and empathic approach, Magdalena brings teams together, set a safe space for exchange and support participants while they are trying new approaches and overcome challenges. She worked herself in a global matrix organisation and knows challenges, which managers face while leading their teams in a matrix and a fast-growing environment.

Working in Portugal. Individual Training for Expat (Finance)

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Scenario

The client was working for a global bank operating in 77 countries with a new Shared Service Centre in Lisbon, Portugal. He was establishing a new team with a new reporting structure and it was his first experience of working with a Portuguese team.

Clients Challenge

He was a recently appointed manager with no prior experience of living and working in Portugal. He required specific cultural information to help him in his new leadership role, particularly how to lead a Portuguese team but also information that would help him manage his personal situation in a new country.

Our Way

6 hours individual session delivered in English. In this session we explored general information about living in Portugal and more theoretical cultural insights such as different communication and leadership styles in Portugal and low context versus high context in giving and receiving feedback. This was to help in how he communicated and managed business in a work and personal context.

The session was led in English by a consultant, Magdalena Kishizawa, who lives and works in Portugal since 8 years. Magdalena has 20 years experience in working globally and has worked with participants from more than 20 different cultures. She lived and worked in Germany, Irland, United Kingdom and Portugal and is very closely connected with Japanese culture via her family links. She studied at the University of Heidelberg in Germany (Diplom-Psychology), Catholic University of Lublin in Poland (Education Science) and School of Management of University of Bradford (Master of Business Administration). She works in English, German and Polish.

Executive Coaching of Managing Director (Confectionery)

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Scenario

The client is a privately held global manufacturer of confectionery. Its corporate headquarter is in Netherlands. The organisation in Poland had undergone many changes in the preceding years (e.g. production had been moved to another country and many workers had been made redundant). The entire site function changed from production to sales. A new polish MD, without previous MD experience, was moved internally and the newly appointed management team needed to be consolidated and to establish new ways of working together in this different environment.

Client Challenge

The development areas identified were assertiveness, decision-making and prioritisation, and the implementation of actions in an insecure environment. Later, we worked on change management and team development. The MD needed to improve his image as a manager and required leadership coaching, to be perceived as assertive and gain respect. This could then lead to the establishment of a fully-functioning management team capable of implementing the required changes within the organisation.

Our way

The coaching process was composed of five elements: An orientation and assessment session, face-to-face sessions (4 sessions at 2 hours each), in-between assignments (followed up with online coaching platform), telephone coaching (5 sessions at 1 hour each), and a feedback and development session. Coaching took place over eight months and was conducted in Polish by Magdalena Kishizawa.

Magdalena is an experienced coach with 15 years of experience in coaching of managers different levels: from team leaders to executives. She works internationally and with different cultures. She studied at the University of Heidelberg in Germany (Diplom-Psychology), Catholic University of Lublin in Poland (Education Science) and School of Management of University of Bradford (Master of Business Administration). She has systemic background in coaching, coaches for large corporate clients and private clients and delivers her coaching in English, German and Polish. With her dynamic, optimistic and empathic approach, Magdalena brings great experience and business integrity allowing her to work closely with coachees to achieve sustainable results and increased personal effectiveness.